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  • Writer's pictureZoho Consultant

Zoho CRM Benefits

Updated: Nov 20, 2019

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Zoho CRM offers a good vary of advantages, most of that associated with closing more sales and attracting more customers. But how exactly does its help your customer relationships improve? Let’s check this out:

It automates sales operations

The benefit of Zoho CRM is that it automates daily sales tasks, converts web visitors into leads, imports prospects from external sources and parties as well as trade shows, direct emails, and seminar. Once imported within the system, leads area unit matched with the suitable sales agents, and converted into buyers sooner than you could ever imagine. Most of sales operations in Zoho CRM area unit single-click ones.

Zoho CRM also permits you to manage client accounts, such as: monitor all accounts from a shared database; read them across products, locations, account, and status; and track their purchase history for cross-sell or upsell opportunities. Likewise, you'll accurately forecast revenue, establish/assign/edit sales quotas, determine individual/team performance, live forecast accuracy, and build customizable forecast reports and dashboards.

Gives access to important data in real time

Zoho CRM offers a tracking tool permits you to see where your client is within the sales cycle, which is the deal’s size, contact history, and competition profile to assist you craft a lot of fitting messages.

Makes maximal use of social media

Like it or not, most of our customers these days returning from Twitter and Facebook pages, that is why it's essential to own a CRM that may link them to our products/services. Zoho CRM, for instances, follows their behaviors and categorizes them as leads and contacts, so you may connect with them and send them invites to provide your work a glance.

Allows you to go mobile

Zoho CRM has a special, dedicated mobile edition for Android and iOS users that helps keep up to the mark of consumers even whereas on the go. you'll management their actions, access sales records, or send invites directly from your mobile device.

It is integrated with Google Apps and Zoho suite

Zoho CRM connects Google Apps like Gmail, Docs and Calendar smoothly, on high of its native integration inside the Zoho suite of apps.

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